AX Connector release | Microsoft Dynamics CRM

With the release of :


• Microsoft Dynamics CRM 2011


• CRM Online


• and the Connector for AX CRM


Trying out CRM has never been easier.



Want to maximise your sales? Squeeze every last pound of value from your marketing spend? Delight your customers with exemplary customer service? These are claimed benefits made by every vendor of CRM software over the last 15 years. Some succeed, many fail. So what does eBECS do differently, with either new CRM projects or turning around faltering systems, to make sure that your organisation can actually improve your bottom line and quality in your customer relationships?

The answer is based on a whole mixture of skills, experience, and actions. But key to successful CRM projects is a clear focus on the desired benefits, from both the top ("I need excellent management information to help my managers make important and timely decisions") and the bottom ("how will this new environment help me do my own job better every day?"). To meet this spectrum of need, we hold fast-moving CRM workshops at all levels within the organisation to quickly capture and prototype the needs of all of the different roles types. From this, we are able to design a system which invariably starts small and simply, gains immediate user adoption, and grows in small stages to deliver additional benefits and users at each stage.

Of course, it isn't as straightforward as just that, and there are many effective tricks and techniques our CRM team have adopted in our management of successful projects. We'd like the opportunity to work with you and pass these skills over to your own staff. You will soon become self sufficient.

The other major contributor to CRM success is starting with the right tool for the job. With the recent launch of Microsoft Dynamics CRM 2011, CRM Online, and the Connector for AX CRM, there has never been a better time to look at the Microsoft CRM products. After our workshops, once you know your requirements, we can help you select the most suitable system for your needs now and in the future.

There are three Microsoft CRM products:

o Dynamics AX CRM

o Microsoft Dynamics CRM on premise

o Microsoft Dynamics CRM Online

Each has different attributes so your needs will dictate which is the best platform on which to base your CRM system. To read more about product comparison, please see the White Paper on our web site at http://www.ebecs.com/dynamics-crm .

The introduction of CRM Online has made the evaluation and subsequent implementation more straightforward than it has ever been. Hosted in the Cloud by Microsoft, you don't need to worry about IT infrastructure yet still get all the benefits of CRM, Outlook and Office all in one system.

It is a matter of moments to set up a month's Free Trial. If you want us to, we can help you get started within days, and you can test the software against your needs. If it measures up, you can turn that into a paid for subscription currently discounted to £22.75 per user per month. To take advantage of this special offer, please visit our web site at http://www.ebecs.com/30-day-trial  and we will arrange everything for you.

In today's challenging conditions, gaining a real competitive edge is vital and it has never been easier or more cost effective to get started. Contact us today on info@ebecs.com  and we will help you make the first step.