Wednesday 25 November 2009

eBECS and Friars Pride Ltd put the needs of the customer first using Microsoft Dynamics AX

Microsoft Business Solutions partner eBECS Ltd was appointed by Friars Pride Ltd to deliver a Microsoft Dynamics AX solution that puts its customers’ needs first and simultaneously strengthens and underpins its growth plans.


Friars Pride Ltd is a leading UK supplier to the Fast Food sector in the UK. It is a long-established family company that has experienced consistent growth since its formation some 40 years ago. The company recognised the need for a solid technical foundation to address the ever-changing needs of its customers and to simultaneously support its long term growth plans. Rebecca Lord, Managing Director, explains, “We strive to deliver the highest level of customer service by reacting quickly to changes in customer demand, which is why a strong IT base has been a fundamental factor in our business for many years. We believe this solution from eBECS Ltd is vital for our future growth and we are confident it will create immediate benefits for both Friars Pride Ltd and our customers.”


eBECS was chosen by Friars Pride Ltd primarily because of its specialist experience in the foodservice sector. Furthermore, eBECS’ ability to understand call-centre technology and to integrate it fully with Microsoft Dynamics AX means that Friars Pride has a single integrated solution that seamlessly links call centre operations, web ordering, customer relationship management and Enterprise Resource Planning (ERP) processes together. Stephen Wilson, Marketing Director, explains, “It was a perfect match between our two companies. eBECS Ltd has worked very successfully with numerous fast-growing food service companies and has the highly specialised call-centre knowledge that Friars Pride Ltd needed. I hope and trust that this is the beginning of a long and successful relationship between our two companies.”

About Friars Pride Ltd
Friars Pride is an independent family owned company, established over 40 years ago in Peterborough. Today the company spans three generations and has grown to be one of the premier suppliers to fish & chip shops, fast food outlets and bakers in the Midlands, South Yorkshire, Lincolnshire, the East of England and the South East of England.

About eBECS Ltd
eBECS is a specialist in the design and delivery of world class lean and agile business solutions. Working with customers across manufacturing, distribution and the extended supply chain, we utilise Microsoft Dynamics AX and related technologies to build practical and effective solutions that streamline and integrate processes, minimise waste, optimise the supply chain, and manage demand driven operations.


For further information please contact:

Stephen Wilson
eBECS Ltd
Mobile: 07775 571110
Tel: 01246 888555
E: swilson@ebecs.com


For further press information and to arrange interviews please contact:

Warren Ryland
Francis Ryland
Mobile: 07748 156 925
Tel: 0800 917 4577
E: warren.ryland@francisryland.com

Confidence levels in manufacturing show sharp increase

Manufacturing News, Source : TheManufacturer.com Published : 02 Nov 2009 11:26

Confidence levels in the manufacturing sector jumped in the third quarter, according to new research by accountants and business advisers BDO LLP.
In a survey covering Aerospace & Defence; Food Manufacturing and Distribution; Automotive; Engineering; and Technology, Building Materials, Chemicals and Pharmaceuticals across the UK, 49.5% of respondents in Q3 were confident about the outlook for their business over the next six months, a sharp rise from Q2, when 37.3% said they were confident. Thirty-seven per cent of respondents said their confidence levels were unchanged, while just 13.3% said they were negative about the next six months.

Those that do feel gloomy about the prospects for their business over the next six months are largely engineering and technology/electronics businesses — which have been hard hit by the downturn in the automotive and consumer electronics industries. However, two thirds of these businesses intend to invest between one and five per cent of turnover in research and development (R&D), indicating expectations of an upturn in 2010.

Tom Lawton, Head of Manufacturing at BDO Stoy Hayward says: “Although conditions for manufacturers across most sub-sectors remain challenging, confidence levels have seen a significant increase since the last quarter. Our findings show that nearly half are now more confident about the next six months, a clear indicator that they believe a real economic recovery is not far off.”

“Recovery in the sector will probably be a slow process. However, hopes are high that the sector has turned a corner and we are now seeing more consolidation as opposed to contraction, which is further borne out by the recent announcement that Gross Domestic Product (GDP) decreased by 0.4 per cent in the third quarter of 2009, compared with a 0.6 per cent decrease seen in the second quarter.”